Shipping policy

Thank you for visiting and shopping at zzwipes.com. Below you will find the details of our shipping process.

Domestic Shipping Policy (United Kingdom)

Shipment Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.
You will receive a notification if there are significant delays.

Shipping Method and Estimated Delivery Time

  • Carrier: Royal Mail

  • Estimated delivery time: 3–5 working days

  • Shipping charges: Calculated and displayed at checkout.

Delivery delays can occasionally occur due to postal service disruptions beyond our control.

International Shipping Policy

We ship internationally to selected countries.

  • Estimated delivery time: 5–9 working days, depending on the destination

  • Shipping charges: Calculated and displayed at checkout.

Customs, Duties, and Taxes
ZZWIPES is not responsible for any customs duties, taxes, or fees applied to your international order.
All additional charges must be paid by the customer.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email with tracking information once your order has been dispatched.
Tracking numbers become active within 24 - 48 hours.

Lost or Damaged Packages

ZZWIPES is not liable for lost or damaged shipments.
If your package is damaged upon arrival, please contact the shipment carrier directly to file a claim.

Please save all packaging materials and damaged items as evidence for your claim.

Incorrect Shipping Information

Please ensure all shipping details are correct at the time of order.
We are not responsible for orders sent to incorrect addresses provided by the customer.
If you need to amend your address after placing your order, please contact us immediately at zzwipesuk@gmail.com.

Contact Information

For any questions about your order or shipment, please contact us at:

Email: zzwipesuk@gmail.com
Address:
IDG AS Ventures Ltd
Church Street, Emperor House
Rickmansworth, WD3 1BS
United Kingdom